Shipping Policy

Order Processing and Shipment

At Baggu, we process and ship your orders from our facility within 1-3 business days. Once your order leaves our warehouse, you will receive a tracking number via email to monitor its journey.

Domestic Shipping in the United States

We offer ground shipping across the US for a flat fee of $6. Orders totaling over $50 qualify for free ground shipping. Standard delivery takes approximately 7-10 business days after the order has shipped.

If you require faster delivery, expedited shipping options are available during checkout. Shipping costs and estimated delivery times for these options will be clearly displayed when you select your preferred method.

International Shipping

Baggu ships internationally with delivery times generally ranging from 8-11 business days after dispatch, depending on the destination. Please note:

Customs processing may extend delivery times.
Recipients are responsible for any customs fees or duties charged by their country. Baggu cannot control or estimate these charges.

Shipping Address Accuracy

We ship to the address entered at checkout. It is essential to double-check your shipping address before completing your purchase to avoid delivery issues.

If you realize there is an address error immediately after placing your order, please contact us promptly through the Baggu contact page. Address modifications may not always be possible due to processing times and cannot be guaranteed.

Please be aware that packages sent to incorrect addresses may be returned to us. Reshipping caused by an invalid address may incur additional fees.

Delivery Delays and Carrier Responsibilities

While Baggu strives to dispatch orders quickly, once your package is with the carrier, delivery schedules are subject to their control. Shipping times may extend beyond usual windows due to high demand during holidays or large sale events.

Tracking updates provide the most current information about your shipment’s status.

If Your Package Appears Delivered But Is Missing

If the tracking status shows your package as delivered but you cannot locate it, first check around your property including porches, side doors, and mailrooms.

If the package is still missing, please reach out to us through the contact page. We will assist you in filing a claim or determining the next steps necessary.